Terms and Conditions

The contract formed when the Company accepts the Client’s booking, subject to these booking conditions, will constitute the entire agreement between the Client and the Company.
The payment via bank transfer indicates that the tour participants have read, understood, and agreed to comply with all terms and conditions. 

• Prices are based on two persons sharing a room (twin sharing), unless otherwise stated.
• Rooms for single occupants are available at an additional supplementary rate.
• Hotels and lodges mentioned are indicative of quality; rooms may be reserved at establishments of similar quality.
• Published prices include tariffs and other costs as of the time of printing and are subject to change without notice.

Cancellation requests must be submitted via email to provide the Company with written confirmation.

Charges based on the timing of cancellation:

• 5 days before travel: Full refund.
• 4-2 days before travel: 30% of the total amount charged.
• Less than 2 days before travel: 50% of the total amount charged.
• No show: Full amount charged as cancellation fees.

• Up to 2 years: Free of charge.
• Ages 2-5 years: 15% of the adult price.
• Ages 5-11 years: 50% of the adult price.
• Ages 12 years and up: Adult price.
• Child pricing applies to children sharing rooms with their parents (maximum 1 child per room).

• If any issues arise during your stay, notify the Company immediately, as most problems can be resolved quickly.
• For unresolved issues, contact the Company’s chairman while still on your tour.

• Refunds are typically processed to the same account and via the same payment method used for the original payment.
• No refunds are available for no-shows.

• The Company acts only as an agent for the participants regarding travel by rail, boat, aircraft, or any other transport.
• The Company assumes no liability for injury, illness, damage, loss, accident, delay, or irregularity resulting from causes such as weather, force majeure, government actions, wars, civil disturbances, labor disputes, mechanical breakdowns, quarantines, or any changes by hotels, carriers, or restaurants.
• No responsibility is accepted for additional expenses incurred due to the above causes.

• Clients should inform the Company of any special requests at the time of booking.
• The Company and its suppliers will make efforts to fulfill such requests but do not accept bookings that are conditional on any special requests.

• Tipping is customary as a gesture of satisfaction for services rendered.
• Clients are advised to tip as they see fit, and it will be greatly appreciated by the staff.